The Future of Content Management is something that I have thought about for a while. But without a good conclusion and so I decided to open it to the floor of CMS Gurus. So I posted a few weeks ago and went on holiday. Not the ideal way to create a meme, but I could [...]
Salesforce will, this summer, release a new feature of its Service Cloud by adding a feature monitor Twitter conversations and questions about a company. The Service Cloud aims to companies using Salesforce to better engage their customers by connecting them to social networks, online communities search, chat etc. The new feature allows connection to Twitter. [...]
Now Twitter is one of those things. Either you get it and you love it or you just plain hate it. I personally love it. I could tweet all day long except I don’t have time. It is a little too far to go to tell people exactly what I am doing but it does [...]
If you want to follow my updates on a regular basis then I suggest you follow me on Twitter. You can do that from the stream: http://twitter.com/julesdw. *tip, if you want to see more about a particular topic on Twitter, then check Twitter Search.