Julian Wraith

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SDL Tridion User Group Benelux Q2 2013

SDL walks us through the Customer Journey

SDL walks us through the Customer Journey

On Tuesday the SDL Tridion Benelux User Group had it’s first session in Belgium. Historic Leuven, to be exact, is home to Amplexor who where hosting the event for the evening. The group was small but the discussion was lively and interesting. The opening session was by SDL, walking us through the customer journey in a whiteboard session; the picture slowly building to show the touch points, challenges and opportunities in that customer journey for both the visitor and the organization alike.

Following this session, Davy Moortgat from Amplexor presented SDL Tridion and the mobile web. A good presentation highlighting different approaches to mobile with SDL Tridion. You can find the slides at the bottom of this post.

And finally, what meetup would not be complete with some drinks and networking!

Many thanks to Amplexor for hosting the event, I look forward to many lively and interesting user group meetings in Belgium!

Slides:

SDL Tridion User Group Benelux February 2013

Last Wednesday was the second face to face meet up for the SDL Tridion User Group (STUG) for Benelux. The fabulous people at Hinttech  hosted the first meet up of 2013 and provided us all with a great evening.

Our master or ceremonies was Ingmar Umans who did a great job in making sure the group moved between drinks and the next presentation. The evening was opened by HintTech CEO Egbert Hendriks with a view on why HintTech does not do SDL Tridion but still does. Following that Bjorn van Dommelen gave us an overview of how to deploy SDL Tridion onto Azure. A great presentation filled with insight, practical tips and dry humor! With Quirijn Slings (and his DD4T presentation) falling out due to sickness, Bart Koopman stepped in to show the group a new feature of SDL Tridion 2013, External Content Libraries.

All presentations were well received and for those who missed it, you can find links to the presentations at the bottom of the page. Following that lots of drinks and networking made the evening very much worthwhile and I, for one, am looking forward to the next event.
If you’d like to join the user group events in the future or just interact with your peers in the Benelux, you can join the SDL Tridion User Group Benelux on LinkedIn

Slides

 

SDL Tridion User Group Benelux November 2012

Sometimes you have a week where you don’t stop. They happen every so often and you don’t really look forward to them. One of mine for 2012 was last week. Whilst I did not look forward to the week in general, the different activities were all expected to be great. It started out with SDL Innovate in London, return to Amsterdam for some office time and the SDL Tridion User Group Benelux and then SDL Innovate Amsterdam later in the week. Both the Innovate events were much of a muchness so I was more taken with the London event, both in terms of the content (I had not seen any of it before) but also in terms of the venue. The London event was held at the Landmark Hotel in London which is just superb.

For the SDL Tridion User Group (STUG <- do we like that?), we held our first user group for the Benelux. There have been two user groups springing up in the last year elsewhere in the world and this is the first for the Benelux. Dominic Cronin, of Indivirtual, and I decided to see if we could start one up for the wider community. Not really with a view to run it ourselves forever but to see if the community would like one and if there was enough enthusiasm to continue to hold events and sessions. Our first event – sponsored by Indivirtual and SDL, went well and around 20-25 people attended which was spot on for our target of attendees. We introduced the session and then let SDL Product Manager, Alexandra Popova, give us an overview of the 2013 release. After that we dived, in groups, into what we want from the user group going forward. Below you will find the results of that session which gives us great input into the future of the user group.

  • Experiences
    • Implementation Experience
    • Presentations real user experience
    • Find out what people are doing
    • Input from users
    • workshops
    • business cases
    • coding conventions/best practices
    • knowledge sharing
    • report ERs and discuss
    • users feedback / ichallenge!
    • Share Roadmap
    • Share Project Information
    • Share Technical/Functional Implementation
  • Motivation
    • Free stuff / goodies!
    • Curiosity
    • Turn listeners into contributor
  • Grow
    • More “real” users
    • Reach out, promote to functional
  • People
    • Who is who
    • interaction
    • networking
    • More functional
  • Event
    • Time of day?
    • Technical sessions
    • Inside info SDL
  • Peers
    • Peer review/advice
  • Product
    • Roadmap
    • hands on workshop
    • pre-configured VMs

Going forward, we plan to hold one evening session per quarter and perhaps additional sessions on other topics (technical deep dives) or social events in-between the quarterly events.

To be involved you just need to turn up to one of the events we hold and you can find out about those by joining our SDL Tridion User Group Benelux LinkedIn group.

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