Salesforce captures the Tweet cloud

Salesforce will, this summer, release a new feature of its Service Cloud by adding a feature monitor Twitter conversations and questions about a company. The Service Cloud aims to companies using Salesforce to better engage their customers by connecting them to social networks, online communities search, chat etc. The new feature allows connection to Twitter.…

Autonomy Interwoven responds to the meme

Tom Wentworth of Autonomy Interwoven responded to the CMS Vendor Meme yesterday making that 16 companies who have responded. Autonomy Interwoven, like OpenText did not score their answers which will leave it up to everyone else to make their minds up. You can read their response on Tom Wentworth’s blog. Meme ID 9c56d0fcf93175d70e1c9b9d188167cf suggested by…

CMS Vendors go head to head

A few weeks back CMS Watch’s Kas Thomas posted his “reality checklist” for CMS vendors. Each vendor should ask themselves 15 tough questions about their product. Now Day has put down the challenge to all other CMS vendors, the CMS Vendor meme, to answer the questions from the check list. Now, next to Day the CMS…